Blog Archives

The 6 phases of relationships


RelationshipBlogImage2Part of  The 4 stages of leadership – see my link http://wp.me/pTp83-lN

This blog is about the 6 phases of relationships and follows under Personal Reflection in my 4 stages of leadership model.

Phase 1 – Relationship with me! – Realization.

  • What kind of relationship do I want to have with myself?
  • Do I like who I am?
  • Am I positive or negative in what I see or do?
  • Do I even like ME and is this who I always want to be?
  • Am I stuck in my own emotions and do I want to change?
  • Do I know what I want from myself?
  • Is the present person I am harming others?

Develop the vision of who you want to be.

Phase 2 – Relationships with my community – my Mask.

  • Do people feel positively or negatively towards me?
  • What do they see in my actions and behaviors?
  • Does a different part of me come out when I am in my community of family, friends, coworkers and community?
  • Do I even let them into my world or do I keep them out?
  • Do they believe or trust me?
  • Do I even trust myself?
  • Do they want to be with me? – Do I want to be with me?
  • Start to seek out others to define existing and future reality of who I need and want to be. Indeed is there a positive future if I do not seek help from others?

Develop oneness – get rid of different masks– look for support.

Phase 3 – Attraction – develop the person you like and need to become.

  • Give yourself permission that it’s possible to be different.
  • Release the chains that hold you in the past and move to the community that will help you move to your vision.
  • Find the communities you need to be part off and seek help and develop new relationships that are trusting and supportive.
  • Develop faith over fear for the change that is needed and yet to come.

Change is not the option the only option is whether you have the courage to choose it.

Phase 4 – Lets Hang out – Staying with your new community.

  • Continue to develop the “likeability” and goodness factor.
  • Hang out with people who engage and promote the person you have always wanted to become (and needed to become.)
  • Be with people who support and reinforce who you are becoming.
  • Start to behave not how others expect you but how you need to develop the new you.

Define your character based, not on what others expect you too, but in the knowledge that you are accountable for your own actions.

Phase 5 – Developing Awesomeness.

  • Continue to develop and sustain your character through higher levels of trusting relationships.
  • Remember that by becoming awesome you develop an ever-increasing community that sustains lifelong relationships.
  • Reestablish relationships with those love ones that were harmed
  • Know that by becoming awesome your actions will start to serve others and not yourself.

The first stage of servant leadership.

Phase 6 – SuperAwsome.

  • Become a champion of memorable relationships.
  • Share your experiences with others so that they can also be inspired.

The path to developing leadership in others.

 

‪ Picture courtesy of www.ashworthcreative.com

 

 

 

Advertisements

Forget the golden rule! It doesn’t work


treatothersasHow often do we hear people say treat others like you want to be treated?

It is simply wrong! I remember when I worked in a hospital, nurses getting into trouble because of they way they treated patients.

They were and are good nurses; the problem was that their standard of service is not what the patient WANTED.

When I sat down and reviewed the scenarios it was clear that this old and well-used rule simply does not work if it ever really did.

The golden rule means that you don’t even have to ask the other person how they want to be treated. You assume they are like you and that we know is not true.

Break the golden rule and throw it away. We have to treat people like THEY want to be treated.

The biggest difference?

The golden rule means we don’t even have to ask the other person! When we develop relationships and customer service we find out that it is in the asking that people really feel special.

 

picture courtesy of amandro.com

 

Steps for Success in Life and in Business


Be Ambitious

All teams need ambition.  Otherwise you’re team and business is dead!  The saying “if we build they will come” wrong!  Once was true and now no longer so!

You have to have ambition, goals, determination and “reality distortion”. (Steve Jobs)

Communication

Input is welcomed! Indeed essential. Communication is about the “art of being understood”  (Peter Ustinov) Hearing but more importantly listening to what your customer wants, needs, and is willing to pay for.

Encourage your customers to give their opinions, have open minded brainstorming sessions with them, and listen! Importantly find out what it is they need to make them a success.

Get rid of the Weeds

Every garden has weeds, if you don’t keep your garden clear of these weeds, they will take over.  Get rid of negative people; focus on positive, dedicated, and hard working people. No room for negativity!

Hire “artists” (Seth Godin) for they will weave a tapestry of magic surrounding the delivery of your mission and culture.

Work Hard-Play Hard
- Encourage More

Recognize those employees who have gone above and beyond the call of duty.  Yes, they get a paycheck, but our younger generation needs that boost.

Acknowledge their hard work with a thank you note or just say “Thank You”.  Acknowledgement goes a long way and is always worth more than the value of a dollar!

Network

People like to do business with people they know and more importantly like.  Take every opportunity to attend a networking event, like a community program, or luncheon.  Meeting new people often leads to new consumers! Relationships are everything!

Exquisite Customer Delight

Never forget that our legacy is to leave our customers with a product or service that they never knew they wanted or needed but once you gave it to them they cannot be without.

Inspired by a coffee house conversation between Sister Mae I and HRMexplorer @2012

Are you an average employee?


Recently I attended a “Best in the World Customer Service” learning series.  I realized that it was more about leadership in the workplace.

Some of the questions asked were:

Are you genuine? Are you a good listener? Are you people focused?

Do you think about the vision of the organization? Did you make an impact on someone’s life today? Did you say thank you or good job to someone today? Do you care?

It’s not like we don’t know all this stuff, the question is do we use it daily?

A leader’s job is to change the attitude of the people you work.

Did you know that 70% of people who does business with your company is because they like doing business with YOU! 

That is huge!  Customers become emotionally connected, 20% for what you know, and 80% because of your personality.

One important thing we need to remember:  someone hired us for the job!  So, you ask, what does that mean?   You interviewed, you were chosen from several applicants, and someone thought YOU were the best for the job.

They trust you, they have faith in you, and so, if you’re working average, it’s not good enough. 

I came to work this morning, thinking, who will I have an impact on today, how will I make this organization grow, and when I drive home tonight, I will ask myself what am I going to do better tomorrow?

Unemployed persons in the United States (12.7 million) and the unemployment rate (8.2 percent) as of April 2012.  It is in your hands not to be one of these Statistics.

dlanc

Learning as I go!

Let go of that Baggage!


Picture this, one that we all have seen.

A Lady is patiently sitting on a bench waiting at the bus stop. Her name is Mary.

She has been waiting for the bus for a while.

A passerby asks Mary “How often does the bus go by?”

Mary says “Every 10 minutes”.

I ask because I noticed that you have been sitting here for a long time.

“Why are you still here?”

Mary looks up, sighs wearily, and points to a sign, that says, “ NO carry on allowed”.

The problem, Mary sighs, “Is that I have all this baggage with me.”

The passerby asks, “What is in your baggage that you cannot leave behind?”

I have all these memories and thoughts that I cannot let go off; my ex, my past jobs, the house I lost in foreclosure, thoughts of friends who deserted me when I had no job; bad relationships, lost confidence.

The passerby reflects and says to Mary “But those are all in your past the bus takes you forward you need to leave that baggage behind.”

Mary sighs heavily and says “But it’s hard to let go of the past!”

We can all relate and feel Mary’s pain. We all have baggage.

It’s what we do with that baggage that reflects on who we are and how we move forward and the life we will live.

We need to have faith and let go of the fear. We need to find new faiths, relationships and friendships.

We need to leave the baggage behind that keeps us from moving forward

Hold your faith Let go of your baggage, leave it behind, let it go.

Get on the bus and move into your future

Original idea from Sister Mae I

HRMexplorer

inspirationenergy

be inspired to greatness

Adventures, Aspirations and "Aha" Moments

An Itinerary Detailing New Years Resolutions

Amsterdam and Beyond

An Amsterdam Adventure Blog

Exploring Emergency Management & Homeland Security

News, concepts, and opinions on emergency management and homeland security topics

Sara Rickover, Behind the Corporate Veil

A blog about management, law, mediation and writing, by someone who has done them all

Northeastern Pennsylvania Veterans Multicare Alliance

Serving those who served in Northeastern PA

anjelicadesigns

I've decided to pursue my passion in jewellery designs since I love femininity and all things beautiful and sparkly, well almost all. I'm a proud mother to two gorgeous and amazing girls. I recently left the corporate world, went through a tragic loss and relationship breakdown yet I'm here alive and still very much wanting to pursue my dreams and maintain a state of happiness. This site opens up a new world for me to share and if I'm really privileged connect with with others.

The WordPress.com Blog

The latest news on WordPress.com and the WordPress community.

The Organic Leadership Blog

Thoughts During My Leadership Journey

Martin Dangerfield

Martin Dangerfield|Talent Acquisition

tmtConnect

Technology business matchmaking

The Whiteboard

New Zealand Recruitment Industry news, views and commentary from Rice Consulting

The Recruiters Little Black Book

News and views from the world of employment

HR Schoolhouse

Time to take your desks; school is in session

Recruiter's Couch

Because everyone is a candidate sometime