So is HR about what we think or what we feel? Most get it absolutely wrong!!

feelings-and-emotions-worksheet1I was listening to an NPR program this morning about ART and Beauty. The discussion was do we think we like the ART/ Beauty we see or do we feel the beauty? Our senses often give us a clearer picture then any formulae.

This is an interesting question.

Much of what we learn is about the facts and the figures “BIG DATA! we just need to look at the design of all of the SHRM and CIPD examinations and much of the leadership literature!!

And yet the most dramatic contributions both positive and negative on the performance of any organization are how people FEEL – Yes Emotions!

  1. Culture – explains the way people are treated and made to feel
  2. Diversity or Inclusion – the mere fact that we are in or out of the “clique” makes us feel part or apart of the organization
  3. Behavior – makes us feel great or persecuted depending on how that behavior was demonstrated and enacted on us
  4. The Golden and the Platinum rule – speaks about how people are being treated.
  6. Love what you do do what you love – wow all about emotions and feelings

When asked what do I do as an HR professional the answer is simple.

I change behavior so that I can develop the organization to be the most profitable it can be; AND the people within that business can reach the height of their creativity.

Oh I hear you say we need data, we have to have safe practices, and we need to work within all legal employment constraints. OFF COURSE WE DO.

But when we forget that it is through the 6 points above that the real work is done then all we are doing is fiddling while Rome burns!! And HR has little value!

HR is about artistry lets not forget humans are people with emotions and focusing on that is the whole purpose of what we do. (For some of us!)

So HR needs artists, for it is they who will differentiate the good from the great and the Ok from the outstanding.

Which kind of HR are you?

Picture courtesy of


About HRMexplorer

Managing Director - Human Capital Europe and USA - My ability is to recognize ingrained assumptions and patterns of operation that aren’t productive, and offer practical, cost-effective and value-based solutions.

Posted on December 30, 2013, in HRMexplorer Blogs and tagged , , , , , , , , , , . Bookmark the permalink. Leave a comment.

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