Steps for Success in Life and in Business
All teams need ambition. Otherwise you’re team and business is dead! The saying “if we build they will come” wrong! Once was true and now no longer so!
You have to have ambition, goals, determination and “reality distortion”. (Steve Jobs)
Input is welcomed! Indeed essential. Communication is about the “art of being understood” (Peter Ustinov) Hearing but more importantly listening to what your customer wants, needs, and is willing to pay for.
Encourage your customers to give their opinions, have open minded brainstorming sessions with them, and listen! Importantly find out what it is they need to make them a success.
Get rid of the Weeds
Every garden has weeds, if you don’t keep your garden clear of these weeds, they will take over. Get rid of negative people; focus on positive, dedicated, and hard working people. No room for negativity!
Hire “artists” (Seth Godin) for they will weave a tapestry of magic surrounding the delivery of your mission and culture.
Work Hard-Play Hard - Encourage More
Recognize those employees who have gone above and beyond the call of duty. Yes, they get a paycheck, but our younger generation needs that boost.
Acknowledge their hard work with a thank you note or just say “Thank You”. Acknowledgement goes a long way and is always worth more than the value of a dollar!
People like to do business with people they know and more importantly like. Take every opportunity to attend a networking event, like a community program, or luncheon. Meeting new people often leads to new consumers! Relationships are everything!
Exquisite Customer Delight
Never forget that our legacy is to leave our customers with a product or service that they never knew they wanted or needed but once you gave it to them they cannot be without.
Inspired by a coffee house conversation between Sister Mae I and HRMexplorer @2012