Monthly Archives: June 2012

The real meaning of “Right Sizing.”


It seems that there are many ways to call it. Laying people off, making them unemployed and of course the politically “nice way” to say it.  We are right sizing… What a load of Bull!!

Come on tell it like they know it is “They don’t have a job!!”

I have spoken with many HR folks in the past and I find it hard to believe that they don’t figure out the need to “right size” in order to avoid the need to lay people off.

Right sizing is about getting the right people in the right job at the right time and at the right quality and cost and in the right numbers!!!

There is little point in doing it after the event! It meant that you did not get it right.

More importantly you wasted peoples lives, a great deal of money in hiring, training, educating and doing all that stuff that develops peoples’ morale only to tell them. Sorry no job!!

That is when YOU got it WRONG! And THEY LOST THEIR JOB!!!

Be honest, stop using “weaselly words”

Look yourself in the mirror and tell yourself that you screwed up and that valuable asset you were telling them they were now feels worthless.

 

Are you an average employee?


Recently I attended a “Best in the World Customer Service” learning series.  I realized that it was more about leadership in the workplace.

Some of the questions asked were:

Are you genuine? Are you a good listener? Are you people focused?

Do you think about the vision of the organization? Did you make an impact on someone’s life today? Did you say thank you or good job to someone today? Do you care?

It’s not like we don’t know all this stuff, the question is do we use it daily?

A leader’s job is to change the attitude of the people you work.

Did you know that 70% of people who does business with your company is because they like doing business with YOU! 

That is huge!  Customers become emotionally connected, 20% for what you know, and 80% because of your personality.

One important thing we need to remember:  someone hired us for the job!  So, you ask, what does that mean?   You interviewed, you were chosen from several applicants, and someone thought YOU were the best for the job.

They trust you, they have faith in you, and so, if you’re working average, it’s not good enough. 

I came to work this morning, thinking, who will I have an impact on today, how will I make this organization grow, and when I drive home tonight, I will ask myself what am I going to do better tomorrow?

Unemployed persons in the United States (12.7 million) and the unemployment rate (8.2 percent) as of April 2012.  It is in your hands not to be one of these Statistics.

dlanc

Learning as I go!

Is HR still really full of Crap?


It seems there is an article every day about “HR won’t get a seat at the table. blah blah blah!!”

I wonder what those writers are on!

I have written my own blogs about “HR doesn’t get it” but I feel I can legitimately say that having been in the profession and seen the kind of people the profession continues to attract. However I also know many more who come into HR do a great job in spite of the naysayers!!

Don’t generalize makes you look stupid!

There is little doubt that the perception of what HR was (and is?) continues, “to dog” those of us who “get” what we need to do for a business.

I for one never wanted to be at any table. Mostly because there is too much damn talking and not enough decisions made and actions taken.

I always wanted to build a successful and thriving business. So happens I made the connection that unless we are a “one man band business ” there is no way I could achieve that without having lots of superb people who want to be there and give their hearts minds and soul.

Oh by the way…I have also consulted with the sole trader. They need people too!!

Perhaps the perception still lives on because many in the HR profession are not:

Creative; or have little if any business sense; don’t understand a P&L from a Balance sheet; not strategic blah blah.

Well I have found there are many folks in other profession who lack these fundamentals. Some run the corporation!!

What I do know is that whatever profession you are in, you’re in business to add value so you better know what the fundamentals are.

It is not about legal constraints or economic or technological constraints’. Every business has those to face.

It is those of us who have a clear idea about strategic positioning (not planning) that will create a business that will beat the crap out of our competitors.

We are in business to achieve our mission but remember there is no mission without margin!

Business is pretty simple as a wise production manger once said to me. “Peter you need to concentrate on only two things revenue and expenses!” Simple may be but work it out!

So lay off HR and let me ask you what did you ever do to create wealth and economic growth for your business and community.

I for one know what that is like and oh by the way I am in HR…never did it from sitting behind any table either! And I get offended by those who throw out blanket statements about my profession. Go figure out something useful to write about, build a company never lay anyone off, build a brand new state of the art automotive factory and more. I did all of those now what were you saying?

 

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