Ever missed your turn off when driving and when are you going out of business?
Why? : The leaders (those with the directions) were confusing; they did not really explain to us the way – there was no route map and they were not clear in their communications
Why? There were too many leaders/people telling us which way we should go – we were confused and we had mixed routes and messages, so you tell me what I should have done
Why? We did not have the courage to ask – We were never allowed to say things so it became a habit that we didn’t. Be quiet and get on with what you are doing
Why? We did no hold ourselves accountable for what we did – After a while we got used to being told what to do and so we stopped asking questions
Why? Because around here that is how we do things – it’s always a chance to get it right the second time so why bother going the extra mile the first time around
Why? It is never going to change – so what’s the point no one else does
We have all had these conversations. The question is not are you still having them but when are you going out of business!